8AM – 5PM central time, Monday through Friday, excluding US holidays
If you have purchased a warranty with 24×7 support (Silver or Platinum) you can enable it on your ticket by entering your serial number on the link provided by the acknowledgement email you receive after submitting your ticket. Once your serial number has been verified, 24×7 support will be active for that ticket. Our on-call support staff will then be notified of your ticket and you should hear back via the ticket email, or phone number you provided within 1 hour.
Submit a support ticket request
Request a Consultation from our team of HPC Experts
Would you like to speak to one of our HPC experts? We are here to help you. Submit your details, and we'll be in touch shortly.