Support
Request support.
The fastest way to get help is a ticket in the customer portal. It captures your system and warranty details, so an engineer can start on the problem right away.
Contact support
Hours
8 AM – 5 PM Central, Monday–Friday, excluding US holidays
After hours
With a Silver or Platinum warranty, 24×7 support is available: enter your serial number at the link in your acknowledgement email to activate it.
Open a ticket
The customer portal is the quickest way to get help: it captures your system and warranty details so an engineer can start right away. No portal login yet? Send your request with our form instead, and we’ll set you up with portal access.
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Sorry, your request didn’t go through. Please email support@advancedclustering.com or call (866) 802-8222.
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info@advancedclustering.com(866) 802-82223148 Roanoke Road, Kansas City, MO 64111