True turn-key HPC clusters

When you buy an Apex high performance cluster (HPC) from Advanced Clustering, you will get a true turn-key cluster.  You will NOT get a bunch of machines and some accessories that you have to assemble yourself. Our systems are completely configured, installed, and tested as a working high performance compute cluster.

An Apex Cluster is not just some nodes, it includes everything you need to have a working system including:

• Head and Compute Nodes
• Storage
• Networking / Interconnect
• Pre-cabled rack cabinet
  
• Power distribution
• Operating system and Cluster management software
• Support and warranty packages

Clusters are shipped complete with all nodes, cables, and accessories pre-assembled into rack cabinets.  Cabinets are shipped on specially designed pallets with off-loading ramps, so it's as simple as rolling a cabinet into it's final destination.

If this is your first system or want extra assistance on-site installation is an option available to you.  We provide highly trained and experienced technicians that will help you with any hardware or additional software setup or questions you may need.

Custom Setup and Configuration

We offer no cookie-cutter clusters systems. Everything is custom configured to your specifications.  We offer a small number of models on our website so you can understand our capabilities, but this is by no means complete.  Each HPC cluster can be completely custom configured to your needs.  If you don't see what your looking for on our website, please use our custom system configuration tool so we can build your perfect system.

After every order is placed a custom order configuration form is sent to you.  This will allow you to specify details of the software setup you would like us to perform.  This can be as simple as disk partitioning or setting IP addresses to more complex tasks like: specific software packages, configuring network authentication, virtualization setup, or just about anything else you need. The HPC cluster technician that will setup your machine is always a phone call or email away if you have questions or want to discuss your options.

You can take a look at our order configuration form to see what options you'll have when you order your next HPC cluster from Advanced Clustering.

The Latest Technology

Advanced Clustering's dedicated staff of Engineers and Technicians are always evaluating the newest technology.  Our constant evaluation allows us to find new products or innovative solutions that make our Apex Clusters even better.

By using our strong vendor relationships and technical expertise, we are able to adapt to the latest hardware and software offerings, often much quicker than other cluster vendors.  When a new processor or architecture is announced rest assured Advanced Clustering has a already tested it, and usually is ready to ship systems on the launch date.

To keep up to date with latest technology we are constantly investing in our in-house test clusters.  We are updating them with the latest components and testing performance, compatibility, and stability.  Rest assured that when Advanced Clustering launches a new product it's been fully tested and production ready.

Extensive Testing Procedures

Over the years we've tried numerous commercial and open-source products for our important hardware "burnin" and stress testing procedures.  We've found that none of them offers a complete and through test.  Therefore we've created our own software we call breakin. Named because it can find faults with systems that are poorly engineered, or using substandard components that are never found with the other burnin products available.

Our breakin application has proved to be so powerful at finding hardware issues it's now used by several major component manufacturers in their validation and factory testing procedures.

Because we believe in the ideals of open-source and giving back to the community, this product is available for free and under an open-source license on our website.  You can find more about breakin by clicking here.

While we use our own breakin software for testing individual machines in your cluster that is not the end of our testing procedure.  After every system passes our hardware breakin test, it moves onto a cluster wide test.  This test is performed after the system is installed with the final operating system, drivers, and software configuration.

All of our systems undergo this extensive testing procedure that can take many days to complete, so that we deliver a stable and working product to you.

Customer Satisfaction

Advanced Clustering Technologies has been in business since February of 2001.  Throughout the course of our history we have been under the same management with owners that are involved in our day-to-day business operations.  Being 100% self-funded, and taking no outside investment, we are not beholden to outside shareholder interest, our interests lie with you, our valued clients.

Our goal is not to be a large impersonal computer company, where you are just another number.  We want to know and understand your needs and problems, and work together to solve them.  When you talk to our sales and support staff you'll realize that customer satisfaction isn't just another buzzword or meaningless phrase, it's our number one priority.

A large portion of our business is from repeat customers and referrals.  Take a look at our success stories and endorsements and see why clients tell us we are like no other HPC cluster provider they have ever dealt with.

Years of Experience

Advanced Clustering has been in business since the begnning of 2001.  During this time we've established ourselves as a leader in building high performance computer (HPC) clusters.  Our Apex line of computing clusters have been sold to hundreds of organizations throught the United States and Canada.

Our years in business and history of providing quality solutions to our customers have allowed us to form very strong relationships with our partners.  This includes achieveing the highest levels in both AMD's (Platinum) and Intel's (Premier) reseller programs.   We can leverage these relationships to provide top-notch products and support to you.

Take a look at some of our valued clients and success stories to see how we can put our experience to work for you.

Flexible Purchasing Options

If you decide to purchase a HPC cluster solution from us, first of all thank you, we appreciate your business.  At Advanced Clustering we want to make purchasing as easy as possible, so we have a variety of options available to you, including:

• Standard purchase orders - with flexible credit terms
• Financing and leasing
• Using our GSA contract or many other Government purchasing contracts
• Major credit cards

For more information about purchasing please check the purchasing section of our website.  Our contact your sales representive today.

Pre-sale consultation

Whenever you contact Advanced Clustering about a new HPC cluster purchase you have the full resources of our knowledgeable sales and engineering staff at your disposal.  Our goal is to deliver the BEST cluster for your application and budget.

Buying a HPC cluster can be a long and complicated process, our team makes it as simple as possible.  Whether it's conference calls to discuss your application or codes, testing out various software and hardware combinations on our test cluster machines, or learning about air conditioning and power requirements, we are at your disposal.

No matter the topic Advanced Clustering's industry experts are a resource available to you.  Feel free to give us a call at 866-802-8222 or email sales@advancedclustering.com so we can discuss your next cluster.  Get stated by filling out our cluster request for quote form today.

Technical support

In the event you need assistance or help with your high performance Apex Cluster, it comes with free Lifetime technical support.  Our support policy and staff is like no other.  All support personal are given the instructions to treat customers how they WISH they were treated when calling other companies for support. This means our support staff has NO quotas or performance metrics they are required to meet.  Their only job is to make sure your question or problem is resolved quickly and efficiently.

Our support department is available to you via phone, email, or this website.  We offer a NO hold time toll-free support number. When you call you get someone that is knowledgeable and helpful right away.  All support issues are logged into our ticketing system so that no issue or problem gets left untreated.  We also offer valuable resources and information in the support section of our website.

Warranty

In the rare event there is a problem that needs warranty service we offer a variety of options to meet your needs.  Packages are available in 1, 2, or 3 year increments in various service levels, including: 9x5, 24x7, and on-site service.  All warranty options are designed with our customer's needs in mind.  All current warranty packages include:

• Advance replacement of parts - you never have to send a failed part back to us first, we send you the part to get you back up and running as quick as possible.
• Paid shipping - we pay for shipping both ways, getting the part to you, and returning the part back to us.
• Options to send parts or return system for service - if you wish to install a failed part yourself to save time you can do so without worrying about voiding your warranty, or you can always return a system for us to repair for you.

Find out more about our warranty options.